2. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Personal details : this includes information that you provide to us so that we can contact you personally, such as your first and last name, address, e-mail address or telephone and fax numbers. 

Login data to compte : the data necessary for you to access your profile on your compyou. This may be your username/email address, screen name/username, recoverable password and/or your security question and answer.

Demographic information : This is information that describes your demographic or psychographic characteristics, e.g. your date of birth, your age or age group, your gender or your geographical location (e.g. your postal code), etc.

Technical information about your computer/mobile device : information about your computer system or other technological devices that you may use to access the site such as the Internet Protocol (IP) address used to connect your computer or device to the Internet, the type of system of operation, the type of browser and its version. If you access the site via a mobile device such as a smartphone, the information collected may include your phone's unique identifier, geolocation and other similar mobile device data.

Information relating to the use of the websites : when you browse our site and interact with their content, we will be able to automatically collect, using certain specific technologies, certain information relating to your actions, in particular concerning the links on which you click, the pages or the content which you consult and the duration of the visit and other similar information and statistics about your interactions, such as page response times, download errors, the duration of your visit to certain pages. This data is entered using automated technologies such as cookies and may also be collected through the tracking services of third-party operators (such as Google Analytics), which collect data in bulk (for example the number of visits received by a certain page or the total time spent on a certain website).

Financial and payment data : this is the information we need to complete a sale or that you use to make a purchase, such as your credit/debit card details (name of holder, card number, expiry date, etc. ) or other forms of payment (if available). Under no circumstances do we store your credit card data for longer than necessary to complete the payment transaction and we comply with applicable standards, such as PCI DSS.

3. USE OF YOUR INFORMATION

The following paragraphs describe the different uses for which we may collect and use your information and the different types of information we may collect for each use. Please note that some uses described below may not apply to some users.

Customer service : we may use your information to provide you with services, and in particular to respond to your requests for information. This type of use generally requires the use of your personal details and information relating to the reasons for your request. 

Contests and other promotions : we will be able to use your information for the organization of marketing campaigns and promotions which are intended for you.

Marketing communications : we may use your personal data to inform you about products or services which we believe may be of interest to you (marketing communications), by e-mail, SMS, or postal mailing. 

Site improvement and customization: we can use your information to improve and personalize your experience on our site; to ensure the most effective presentation of the content of our site for you and for your computer and to allow you to benefit from interactive features if you choose to do so. You can benefit from these improvements thanks to automated technologies (such as cookies) capable of collecting and memorizing certain connection data, technical information and/or data relating to your previous use of the site. We may, for example, remember your login ID/e-mail address or your screen name so that you can log in more quickly the next time.

Other generic purposes (website security, internal research) : we may also use your information for other generic commercial purposes, such as carrying out internal market or demographic studies and to measure the effectiveness of our advertising campaigns.

4. STORAGE AND/OR TRANSFER OF YOUR INFORMATION

We employ various standard methods (described below) to protect the privacy of our users' information. However, these methods do not apply to information that you decide to share in public spaces, such as social networks.

Secure Operating Environments : We store your information in secure operating environments, protected from public view. We apply generally accepted industry standards for the protection of personal data. Unfortunately, the transmission of information via the Internet is not completely secure and, although we will do our best to protect your information, we cannot guarantee the security of your data during its transmission to our site. After receiving your information, we will apply strict procedures and security measures to prevent unauthorized access. 

We generally keep your information for the duration of your activation. compte or as long as necessary to provide you with the services requested and to comply with legal obligations in this regard. This means that we may retain your information for a certain period of time even after you have stopped using our site and services. However, once deleted, your compte will not be commercially exploited by us. 

Steps you should take : you also have an important role to play in the protection of your personal information. When you open a componline, choose a hard-to-guess password and never share it with anyone. You are responsible for keeping your password confidential. If you're using a shared public computer, don't ask for your login details and email address to be remembered, and make sure you've logged out each time you leave the computer. You should also use the personal data protection settings or controls that we make available to you on our online community areas.

Transfer of your information : the storage and processing of your information as described above as well as the use of your information or its disclosure may require the transfer and/or storage of said information in another country as well as its processing by personnel located in these territories. Our main service provider for web hosting is located in Switzerland. We store information in secure data centers in Switzerland. By accepting the terms of this Policy, you agree to such transfer, storage and/or processing. 

5. ACCESS TO YOUR INFORMATION

Access to information : you have the right (the federal law on the protection of personal data applicable in Switzerland; RS 235.1) to access the data concerning you held by third parties, the source of the said data and any communication already made or planned of the said information . 

Editing Information : you can also request the deletion, rectification, or modification of your information. Please note that in some cases we will not be able to delete your information without also deleting your compyou user. 

Our websites have a “your compte” which allows you to verify and modify the information you have provided to us and gives you the opportunity to modify your communication preferences. You can check and change your personal information by logging into the site and going to your profile page. We ask our registered customers to verify their identity (username/email address, password) before consulting or modifying their personal data. This helps prevent unauthorized access to your compte.

Notwithstanding the foregoing, you will also be able to access, modify or delete your data, to refuse the processing of your data by mail to VENDRE-SON-VELO.COM, Rue du Voisinand 18, 1095 Lutry, Switzerland or by reporting it by email at the address: [email protected]. You will need to sign your application and attach a scanned or paper copy of your identity card.

6. CHANGES TO THIS NOTICE 

This Policy will be amended whenever we change the way we process your personal information. We reserve the right to make changes to our practices and this Policy at any time. Any changes we may make will be posted on the site. We advise you to check this Policy regularly in order to stay informed of any changes and how these may affect you.

7. CONTACT

If you have any questions or comments regarding this Notice and our personal information handling practices, contact us by mail at VENDRE-SON-VELO.COM, Rue du Voisinand 18, 1095 Lutry, Switzerland or by email at: [email protected]

12/2021 – VENDRE-SON-VELO.COM